ArtCraft Developer
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About ACE_Jackal

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    Customer Service/QA Intern

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  • Guild
    ArtCraft Dev Team
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  • Location
    Austin, TX

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  1. If you need more help getting started, feel free to check out our handy-dandy How to Play page.
  2. Did logging out and back in help? If you're still completely stuck, please send an email to so we can discuss getting you unstuck.
  3. About how long did you have to wait before the item was lost?
  4. @cencal @SiriusOCC If you're having problems with the game, please email We can troubleshoot with you, and it helps us compile errors with the launcher so we can make it better.
  5. The theme for September's live Q&A is "action harvesting!" FULL STORY
  6. If you could, take a screenshot of the error you're seeing an email it to We'll be able to troubleshoot with you!
  7. Send them in to please!
  8. Dig into the meat of the Race/Class split and what it means for future updates! FULL STORY
  9. We have a ton of logged bug reports, so not all of them get added to the Known Issues section of the patch notes. When in doubt, add it to your bug report! We'd much rather see multiple people reporting the same issue than it getting swept under the rug because everyone assumed it was known.
  10. This article has been updated with a writeup and a link to the stream on YouTube!
  11. You're always welcome to send an email to! We can help walk you through any issues.
  12. Thanks for the update @Kraahk For the rest of it: keep an eye on Twitter and Facebook; that'll be the most up-to-date information on when the streams will happen!
  13. If you're having issues, you're more than welcome to email
  14. My thoughts go out to his friends, family, and guildmates. I'm so sorry for your loss.
  15. Watch Crowfall go live from Gamescom in Cologne, Germany! FULL STORY