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ArtCraft Developer
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Tyrant last won the day on December 5 2018

Tyrant had the most liked content!

About Tyrant

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    Executive Producer

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    Games, Reading, Permaculture
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    Austin, Texas

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  1. If this is still happening it's always quickest to email support@crowfall.com to get help!
  2. And of course right as I posted we got it back up.
  3. When we reset the EAST server this morning (~11:05am CST) it failed to come back up and we're working the issue. I'll post here when we have it back up and fixed. As usual we're learning something new when something unexpected like this happens! Sorry for the interruption and we'll fix it as soon as possible.
  4. I don't see any server spikes, your highest msg time was 168 and most of the time it was in the 90-125ms range. There is plenty of client lag though. We're definitely working on all of it!
  5. We are working on it, sorry for the downtime! It's something new.
  6. US East test is down now and the EU test is up until 7pm tonight.
  7. Effective communication can be a talent some have, but for most people it's a learned skill. Study the mechanics (from professionals, reading, even school), and practice it a lot! Design is, at its core, 99% communication to 1% inspiration. Design (IMO) is about mental models that the players will enjoy discovering, along with the interactivity, timing, pacing, presentation and rewards that make up what we call game play. Start with the outcomes you want from those you are communicating to, get into the head of the receiver of your communication and deliver communication that works for them to lead them where you want them to go. Communication effectiveness is in the mind of the receiver of that communication. A designer has to communicate with their leadership, with their peers, with other disciplines in development and with the players. You don't get to the players unless you can effectively communicate to all those other constituencies. Over time you may realize that the best communicators are often story tellers. They find a way to impart information or change minds through entertaining/engaging narrative. People have been telling stories since we could only grunt and gesture, it's an innately human activity, central to who we are. Good luck to you on your journey! Try to enjoy the ride!
  8. I've added all of Beta 2 test group to the testing. Pass the word!
  9. Sorry about that guys, we had a misfire on the email going out because the build came in later Friday than we'd planned. You should have gotten notice of the test overnight if you are Beta1 or higher testing group.
  10. You can download the TEST and LIVE patch client from https://crowfall.com/en/client/ 5.8 Patch Notes and Known Issues After your playtest session, please share your feedback here and tell us about any bugs or anomalies you encountered. If you encounter disconnection problems, showstopper bugs or any other issues preventing you from entering or playing the game, please send an email as well as your client logs* to Support@Crowfall.com. *Client logs can be found under your game directory in the "Download" folder. Your client log should look something like this: CrowfallClient_26452_[Computer Name].log
  11. These early backer players don't have to choose, they'll get to play on *both* services if they want. And get their full backer rewards on both services. Early backers get the best rewards.
  12. We are working on the exception to redirection for our previous backers, and will update this thread when it's working. All previous Crowfall backers in Russia/CIS can still play the game as before, but are currently being redirected on the website (until we have this fixed). All previous Crowfall backers in Russia/CIS will get their rewards on the combined US/EU service *and* get them on the Innova service if they create an account there too. We'll be emailing them all directly soon as we get this process worked out with Innova. Thanks and sorry for this interruption!
  13. The Russian company has the exclusive right to all Russian/CIS customers, with the exception of the customers who purchased from ArtCraft before they bring up their website and registration. Those early customers get their rewards on both services and access to both services (subject to accepting the terms and conditions for the services). This option that we offer the prior Russian/CIS ArtCraft customers is not transferable to other accounts. It is normal and reasonable for a distributor/publisher to get exclusive rights to specific territories for games. We don't have issues with sharing servers between regions *except when the pricing is dramatically different or business models vary*, as it causes issues with the level playing field we want for the in-game environment, given our game has a player driven economy. On top of that there are server, bandwidth and customer service cost allocation issues that have to be worked out. We went through extra effort jointly with Travian for the EU and North American to be a combined service, and that worked because the prices are equivalent. Even though only a minority of customers likely will take advantage of the cross-Atlantic play, we wanted this option and it worked for us so long as we had equivalent pricing and business model. I hope this clarifies things.
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