Star Trek online is in its death throes. The post 50 leveling is abysmal, group missions are terrible and queues are filled with tumbleweeds if everything. The director behind it is running the game into the ground, which is a shame as before Delta Rising they had almost completely turned the game around from its shaky launch. STO seems to be focusing solely on milking as much money out of the whales that haven't given up with increasingly absurd costs that almost make it necessary to turn to the cash shop.
SWTOR has gotten a little better. Their XP event for subscribers at least makes it so you can level solely off story missions. I've always just found the core game lackluster. The art style really hasn't aged well, which makes me wish they had gone for a more stylized look like the Clone Wars cartoon.