I don't think bashing Raph Koster for his opinion on a game is fair. Raph usually gets down to the core of game development without really judging the gameplay like the rest of us do. It's always interesting to read his opinions, because he looks beyond the gameplay and to things at a deeper level. He doesn't review games. He has his niche and he's great at it.
Community involvement can be strangled as well. I'm not touching on this game, but I've seen communities completely sterilize their forums to where no one bothers to participate on them. I generally avoid those forums because you're not going to get any input from the playerbase as they become more of a colored name playground than a community.
And Eve had insurance. We all know how hardcore that game is.