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  1. My entitlement was added in about 2 days but it was also over a weekend so I didn't expect them to get to it so fast. I would go ahead and email support @Caldrus since it's been over 24 hours and we have US Thanksgiving this week.
  2. Yes, they are doing access manually so it does take some time. You can send in a support ticket if your not keen on waiting, they are very fast with their support
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