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Jezrien

Testers
  • Content Count

    1
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Reputation Activity

  1. Like
    Jezrien got a reaction from JamesGoblin in Support ticket system not working   
    I submitted a support ticket on 3/17/19 and I have not gotten a reply.
    I did not receive any email when I submitted my ticket. When I have submitted tickets on my other accounts, I have received an automated responses telling me that my ticket was received. I submitted a second ticket on 3/22/19 and again received no automated email. 
    I have double checked the email linked to the account. That is not the problem.
    I know how fast the crowfall support team is which is why I feel there is a problem with the ticket system. 
  2. Thanks
    Jezrien got a reaction from Kraahk in Support ticket system not working   
    I submitted a support ticket on 3/17/19 and I have not gotten a reply.
    I did not receive any email when I submitted my ticket. When I have submitted tickets on my other accounts, I have received an automated responses telling me that my ticket was received. I submitted a second ticket on 3/22/19 and again received no automated email. 
    I have double checked the email linked to the account. That is not the problem.
    I know how fast the crowfall support team is which is why I feel there is a problem with the ticket system. 
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