Saving something at the cost of turning it into a pile of soulless garbage is not saving it in any meaningful way. That's like saying colonials saved the Africans from a life of traipsing around a jungle by bringing them to America. Sure, it was a huge financial success, paved the way for future businesses, bolstered the number of citizens to fight in future wars, but at what cost? Admittedly, the comparison is somewhat sensationalist but both are a demonstration of doing x to "save" y is not a boon. Trammel was a response, it did nothing for future games. EQ was already out and had created the PvE PvP split.
I read his diatribe and was wholly unimpressed. It came down to "I did my job to make the company more money by ripping out the soul of a great game". Now, full disclosure on my next statement: I've never actually had to earn a dollar I needed. So, with that perspective in mind, I would never compromise the principles and foundations of something that was built in order to make money or just to "do my job". I'm a principled person and I'm sure being born with the proverbial "silver spoon" gives me the leisure to say that where others cannot. That's just my view, and my opinion. I respect others who are not in the same circumstance and have other considerations beyond their principles. However, his mea culpa was fairly weak and left me uninspired that his decision making abilities have improved.
He's not actively demonstrated how they've improved, there's no body of work that says to me he makes good decisions. Merely that he follows the money trail and hops on whatever bandwagon is currently out there. I could be wrong. I would like to be wrong. There is precious little regarding gaming that would make me happier than to be wrong. I just have a hard time seeing his silver lining that everyone else seems able to.