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"There was an error creating your account"


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My wife is a KS backer and is just now redeeming her code but can't create an account. She chooses a Username and then enters and confirms her PW and then gets the red text message "There was an error creating your account". No go from there.

 

Any ideas?

 

Thanks!

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Just a guess, perhaps her username is invalid- either a duplicate of one that exists, or contains characters that aren't allowed. (Illegal characters might also be a problem in the password.) See if she can get around this by choosing something different.

Official "Bad Person" of Crowfall

"I think 1/3rd of my postcount is telling people that we aren't turning into a PvE / casual / broad audience game." -

Tully

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So the actual bug being reported here is "the error message when creating an account with a duplicated name is insufficiently clear."

 

Glad you were able to get things working!

Official "Bad Person" of Crowfall

"I think 1/3rd of my postcount is telling people that we aren't turning into a PvE / casual / broad audience game." -

Tully

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