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Chaqaron

2FA code not working

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for clarity:

 

when you say "client" do you mean "the patcher" or the "game client"

 

please note that the patcher requires you to enter your USERNAME. Your email address will not work here.

 

the game client will accept either your username or your email address

 

you will be unable to log in to the game client at this time as there is no online server to select and connect to

 

i use the 2FA with no problems when the servers are online

 

patcher:

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game client:

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Edited by Tinnis

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As noted in the duplicate thread, this is not a bug. The server isn't available, so you can't connect with or without 2FA. If the issue arises during the playtest on Friday, please post about it in the Bugs & Anomalies thread for that playtest. This forum is for reporting bugs related to the website or forums. 


Valerie "Pann" Massey, Director of Community
 

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"please note that the patcher requires you to enter your USERNAME. Your email address will not work here."

 

the game client will accept either your username or your email address"

This is no longer true. With the latest update to the patcher as of earlier this week, you can use your email rather than your username to login.


Ed Zavada, ArtCraft Entertainment, Inc.  [Rules of Conduct]

 

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