Kendogg 50 Share Posted June 1, 2017 I've been trying to update my signature but the forum keeps insisting that it can't determine the resolution of every image I try to add to my signature. I didn't have any issues before but now I can't even edit my signature without removing the image that already exists. Anyone else having issues with the image piece of the signature edit recently? mythx and Kraahk 2 Kendogg - Member Link to comment Share on other sites More sharing options...
Duffy 483 Share Posted June 2, 2017 I also could not get it to accept an image yesterday with the same error, was gonna try different image types tonight to see if it was somehow the issue. I was using a .PNG yesterday. Kraahk 1 Link to comment Share on other sites More sharing options...
Duffy 483 Share Posted June 4, 2017 I've tried a bunch of different formats, sizes, and img hosting but alas still does not work. Link to comment Share on other sites More sharing options...
Kendogg 50 Author Share Posted June 9, 2017 I tried using Internet Explorer 11.0 and Firefox 52.0 with the same result. I've tried PNG and JPG on different hosts as well. Unable to retrieve signature image dimensions for http://i.imgur.com/Lf6MJUL.png, please try another image. Kendogg - Member Link to comment Share on other sites More sharing options...
Destrin 3,081 Share Posted June 10, 2017 Yeap, having the same issue. Even when i hit save on my existing signature with out any changes it will give me an error. mythx 1 "Float like a Butterfly.... Sting like a Misplaced Decimal Point" - Xarrayne 2018 YouTube Channel Link to comment Share on other sites More sharing options...
ZYBAK 4,033 Share Posted June 10, 2017 I am also having this issue. I have tried every combination of JPEGs, PNGs, different sizes, and everything and still can't get it to work. Pretty annoying. mythx 1 SIGN UP HERE to get a 10% discount on any Crowfall package! Join the other 100,000 people and subscribe to my YouTube channel Twitch Twitter Link to comment Share on other sites More sharing options...
Pann 8,689 Share Posted June 19, 2017 My apologies for not seeing this earlier. I've asked @Jlane to investigate. mythx 1 Link to comment Share on other sites More sharing options...
mythx 1,125 Share Posted June 20, 2017 I`m glad, I would like to add something too, but it`s not easy at the moment related to forum signature images. Link to comment Share on other sites More sharing options...
Scree 1,903 Share Posted July 6, 2017 I've confirmed with multiple guild members that this is not working still as of July 5th. Link to comment Share on other sites More sharing options...
Jlane 112 Share Posted July 6, 2017 The resolution restriction is set to 500 (width) x 100 (height) . Upload as a .png. It seemed to have work for me, but please let me know if it is still broken for you guys. Jared Jackson, Software Engineer Follow us on Twitter @CrowfallGame | Like us on Facebook Link to comment Share on other sites More sharing options...
makkon 1,343 Share Posted July 6, 2017 (edited) @Jlane still the same problem Unable to retrieve signature image dimensions for <<<external link here>>>>, please try another image. my img 480 x 38 png Edited July 6, 2017 by makkon Myrmidon statement: rangefall Discord makkon#8550 Link to comment Share on other sites More sharing options...
Duffy 483 Share Posted July 6, 2017 26 minutes ago, Jlane said: The resolution restriction is set to 500 (width) x 100 (height) . Upload as a .png. It seemed to have work for me, but please let me know if it is still broken for you guys. I'll check when I get home but I tried several sizes within the limit previously, if nothing has changed I expect it to not work. Out of curiosity did you try using something like imgur for the hosting of the image? I'm leaning towards it's related to the image's hosting versus all of us somehow screwing up the image, but don't know for sure. Link to comment Share on other sites More sharing options...
Jlane 112 Share Posted July 6, 2017 I am working to resolve this issue with our third-party forum providers. I will update everyone whenever we get this issue taken care of. Xarrayne 1 Jared Jackson, Software Engineer Follow us on Twitter @CrowfallGame | Like us on Facebook Link to comment Share on other sites More sharing options...
PhatPingu 179 Share Posted July 6, 2017 Still not workign for me.. Been trying to add the same image all my guildies use here already.. but when I try... it gives the same message as Kendogg http://www.legend-gaming.net Pingu - Member ---------------------------"Winter is coming"--------------------------- Link to comment Share on other sites More sharing options...
Jlane 112 Share Posted July 14, 2017 This should now be resolved. Jared Jackson, Software Engineer Follow us on Twitter @CrowfallGame | Like us on Facebook Link to comment Share on other sites More sharing options...
ZYBAK 4,033 Share Posted July 14, 2017 (edited) 3 hours ago, Jlane said: This should now be resolved. I still can't post an image from imgur into my signature. I'm getting: This link could not be embedded because of an unexpected error: Forbidden: "Something went wrong. Please try again". I got this just by trying to embed an image I've previously had in my signature before. Edited July 14, 2017 by Zybak SIGN UP HERE to get a 10% discount on any Crowfall package! Join the other 100,000 people and subscribe to my YouTube channel Twitch Twitter Link to comment Share on other sites More sharing options...
Duffy 483 Share Posted July 15, 2017 Issue seems resolved for me, thanks! Link to comment Share on other sites More sharing options...
Jlane 112 Share Posted July 17, 2017 A quick update. We are still working on a few additional bugs with signatures being added. I am glad to see it working for some people though I will report back when this issue is resolved completely. Kraahk and Kiro 2 Jared Jackson, Software Engineer Follow us on Twitter @CrowfallGame | Like us on Facebook Link to comment Share on other sites More sharing options...
Scree 1,903 Share Posted July 21, 2017 (edited) I confirmed that this has now resumed working as intended with multiple people within my organization. Thanks @Jlane ! Edited July 21, 2017 by scree Link to comment Share on other sites More sharing options...
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