Omen 96 Share Posted January 28, 2019 I have had constant issues logging into my account due to 2FA... I input the code but the log in client always tells me "incorrect 2FA code" or something like that. I've learned that I have to wait for my code to refresh and then put in the older code for the log in client to accept it. Why is this.... Eat or be eaten Link to comment Share on other sites More sharing options...
Extintor 249 Share Posted January 28, 2019 Check the time in your system. Omen 1 Link to comment Share on other sites More sharing options...
Omen 96 Author Share Posted January 30, 2019 On 1/28/2019 at 7:38 AM, Extintor said: Check the time in your system. not sure what you mean or how to even check it. Eat or be eaten Link to comment Share on other sites More sharing options...
Silverback 86 Share Posted January 30, 2019 I contacted customer service and Gordon removed it for me. It may of taken 5-10 minutes...he is awesome Link to comment Share on other sites More sharing options...
Extintor 249 Share Posted January 30, 2019 I think the system where you generate your 2FA code (your phone or your computer) has its clock 30 seconds ahead. Omen 1 Link to comment Share on other sites More sharing options...
Omen 96 Author Share Posted January 30, 2019 On 1/28/2019 at 7:38 AM, Extintor said: Check the time in your system. So I looked into it. found it. and fixed it... Thank you Extintor. Eat or be eaten Link to comment Share on other sites More sharing options...
Pann 8,689 Share Posted February 1, 2019 I use Google Authenticator and know that sometimes it can get out of sync for seemingly no reason at all. Making it resync usually does the trick, but there were a couple of times when I just had to reinstall it. We aren't able to reboot 2FA for users, but we can easily remove it from your account so that you can reset it and put it back on your account if you so choose. All you need to do is email us - support@crowfall.com - and we'll take care of it. Link to comment Share on other sites More sharing options...
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