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Omen

2FA issues

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I have had constant issues logging into my account due to 2FA... 

I input the code but the log in client always tells me "incorrect 2FA code" or something like that.

I've learned that I have to wait for my code to refresh and then put in the older code for the log in client to accept it.

Why is this.... 

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On 1/28/2019 at 7:38 AM, Extintor said:

Check the time in your system.

not sure what you mean or how to even check it.

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On 1/28/2019 at 7:38 AM, Extintor said:

Check the time in your system.

So I looked into it. found it. and fixed it... Thank you Extintor.

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I use Google Authenticator and know that sometimes it can get out of sync for seemingly no reason at all. Making it resync usually does the trick, but there were a couple of times when I just had to reinstall it. 

We aren't able to reboot 2FA for users, but we can easily remove it from your account so that you can reset it and put it back on your account if you so choose. All you need to do is email us - support@crowfall.com - and we'll take care of it. 

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