olloman 3 Posted March 8 Hello, some months ago I buyed from trusted traders two bundles, with the intention of consuming one for myself and keep the other one closed/giftable/tradeable for the future. As I proceeded to consume the one I wanted to open, I saw as a result that both got simultaneously opened and credited to my account, and I can find both in the "Rewards Consumed" tab. I know that once rewards are consumed there is no going back and I would be fine with it if it was my mistake, but I'm 100% sure that I only selected one to be opened, since the process was pretty clear and straightforward. At the time I opened a support ticket throught the website, but never got any response in these months. Any help? Thanks in advance Share this post Link to post Share on other sites
Jah 6,449 Posted March 8 send an email to support@crowfall.com 1 Kraahk reacted to this Share this post Link to post Share on other sites
olloman 3 Posted March 8 Thanks for the answer! For now I opened another ticket and this time got confirmation that they received it, I'll wait and see for a while if something comes up here or from the ticket, otherwise I'll send a mail directly 1 Kraahk reacted to this Share this post Link to post Share on other sites
olloman 3 Posted March 8 Just now, Marth said: what is that badge 0.0 Kickstarter Diamond which is the pack I intend to keep for myself 😅 Share this post Link to post Share on other sites
olloman 3 Posted March 8 1 minute ago, Marth said: nice yeah, so weird both got opened when I was just trying to redeem this one 🙃 did you guys with KS badges take part to the actual crowdfunding? too bad I discovered the game after it was done, I have had a pretty good experience with the trusted traders but would have liked to support it before Share this post Link to post Share on other sites
olloman 3 Posted March 16 Btw got in touch with the support and they solved it 👌 1 1 Kraahk and miraluna reacted to this Share this post Link to post Share on other sites
