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Missing Characters and Particles


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Hi! 

So I finally had the time to login to my Crowfall Beta and play around with it. However, I'm experiencing difficulties on the first step to creating a character with none of the visual particles loading (or taking a long time to). Is there some way for me to download all the files at once and make the gameplay smoother? I wasn't able to find one in the settings.

Or is this abnormal and I should try reinstalling Crowfall altogether? 

Sorry for the questions, I'm not really good with computers. It might just be my computer specs although it used to run League of Legends fine (not sure if its comparable though). 

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The entire game downloads before you can launch the client, so not sure what you are asking here.  If you post your specs, it may help determine if your computer is adequate.  LoL has a lower hardware requirement than this game.  

 

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I see! There are my specs

Processor: Intel Core i7-8550U CPU@1.80GHz 1.99GHz 

Installed RAM 8.00GB (7.88 GB usable) 

64-bit operating system, x64-based processor

Basically, I was trying to create a character and wasn't loading the character preview images for different classes/customization features. I didn't wait >3 minutes as I expected this to be fairly quick. I was wondering if I should reinstall because the issue might be a missing package or if my computer was still downloading the necessary packages. 

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Usually missing particles and the like are a result of an out-of-date or corrupted Visual C++ Library. We have a download for it at the bottom of the client download page. I hope that helps! If you keep having issues, please send us an email at support@crowfall.com and we can troubleshoot with you.

Jack Kirby
Associate Writer/Customer Service Manager

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If that doesn't help, you can find the system requirements at this FAQ link, "https://crowfall.com/en-US/faq/playtest-support/1jd4rAi1nKE2uWqQGeEaoe".  I have posted them below.

Of course, this doesn't mean you should give up, but I would start by lowering all the in-game settings to the lowest possible.

 

WHAT ARE THE SYSTEM REQUIREMENTS?

Here are our current system requirements:

Minimum System Requirements

  • Dual CPU, Intel I-5 3.0 GHz or better processor

  • 8 GB of system RAM

  • 64 bit Microsoft Windows OS, 7.0 or higher

  • 2 GB of dedicated VRAM, in a 3D card that is compatible with Shader 5.0

  • GForce 660 series or better, AMD Radeon HD 6970 or better

  • DirectX 11

  • 7GB of disk space

Recommended System Requirements

  • Dual CPU, Intel I-5 3.5 GHz or better processor

  • 16 GB of system RAM

  • 64 bit Microsoft Windows 10

  • 4 GB+ of dedicated VRAM, in a 3D card that is compatible with Shader 5.0

  • GForce 1060 series or better, AMD Radeon RX 560 or better

  • DirectX 12

  • 7GB of disk space

  • Installed on an SSD disk

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