Animeboi4u 8 Share Posted January 16, 2021 (edited) I have tried to purchase the game and it keeps giving me an error. I just assume we can't buy the game at this moment. I am able to play the game via closed beta, but figured why not buy the game now. https://crowfall.com/en-US/store?category=Starter Packs I'm wanting to buy the VIP Backer Pack edition. This is the error message I get. I'm guessing the game is not for sale till close beta is done with? Edited January 16, 2021 by Animeboi4u JamesGoblin 1 Link to comment Share on other sites More sharing options...
Raindog 84 Share Posted January 16, 2021 (edited) Problems with PayPal payments usually happen because: We didn’t receive authorization from PayPal to charge your account. Our security system flagged the payment as unusual activity. If funds were withdrawn, the transaction will instantly be refunded to your PayPal account. There’s an issue with your funding source. You might need to update your payment sources in PayPal. If you didn’t find the answer you needed above, please contact us. https://help.xsolla.com/payment/paypal They have a live chat on that page. Hope that helps Edited January 16, 2021 by Raindog Paste colour! JamesGoblin 1 Link to comment Share on other sites More sharing options...
miraluna 2,832 Share Posted January 16, 2021 9 hours ago, Animeboi4u said: I'm guessing the game is not for sale till close beta is done with? CF is always for sale, and purchasing gives you full access to testing and copy of the game for launch. You can email support@crowfall.com for assistance - it looks like the issue might be with Xsolla (third party that handles money transactions for CF). JamesGoblin 1 Link to comment Share on other sites More sharing options...
Animeboi4u 8 Author Share Posted January 16, 2021 I didn't use paypal I used a credit card. I even tried my debit card and still fail. I'll contact Xsolla. Aedius and JamesGoblin 2 Link to comment Share on other sites More sharing options...
MonkNZ 2 Share Posted April 27, 2021 im having the same problem ive been trying every single different pay method none work JamesGoblin 1 Link to comment Share on other sites More sharing options...
MacDeath 1,032 Share Posted April 27, 2021 1 hour ago, MonkNZ said: im having the same problem ive been trying every single different pay method none work These folks can help: https://help.xsolla.com/i-cant-make-a-payment/making-a-payment-with-paypal JamesGoblin 1 Mac Link to comment Share on other sites More sharing options...
MonkNZ 2 Share Posted May 1, 2021 its not just paypal tho ive tried every single pay option results in the same issue JamesGoblin 1 Link to comment Share on other sites More sharing options...
MacDeath 1,032 Share Posted May 1, 2021 3 hours ago, MonkNZ said: its not just paypal tho ive tried every single pay option results in the same issue xsolla doesn't just answer paypal questions. follow that link and chat with their staff. They are the folks who handle the store for Crowfall. JamesGoblin 1 Mac Link to comment Share on other sites More sharing options...
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