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CROWFALL VIP Membership - FAQ


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Crowfall VIP offers exciting options that gives players increased access and convenience offering valuable options to suit your playstyle and lifestyle. To find out more about the features, visit Crowfall.com/vip.

Below we have provided Answers to some commonly asked Questions.

What are the VIP Options in Crowfall, in terms of packs? 

We offer a variety of membership packs, four in all, to suit every playstyle. All of the packs offer the added-value of a monthly grant of Crowns (virtual currency) which can range from 1,499 to 18,000 Crowns (included with the 12-month VIP membership) and include a monthly item reward (for the first month of VIP in July, members will receive a Gryphon Mount!) which will be updated with a new reward each subsequent month.

Are there any offers or benefits for current Crowfall Beta players? 
    
Yes, in appreciation of our community of Backers (Backers are players who have purchased a game pack pre-launch), all Crowfall game access (bundle) packs now include one free month of the VIP membership. Best of all, Backers who have already purchased a pack (as of June 8, 2021) will all be receiving one additional month of *VIP membership added to their service at launch (including Kickstarter Packs). 

What are some of the most popular benefits in the Crowfall VIP Membership?

It is hard for us to say what individual players will find most valuable, the goal was to offer a selection of features that offer diverse benefits to give players options. One benefit that we have seen create excitement is the extra slots players receive in their Campaign World bank (+100%) and their Account Vault (+100%). Check out the full list of features here: Crowfall.com/vip.

If I have Kickstarter VIP and bonus months of the VIP service, which ones are billed first?
    
Your Kickstarter VIP months will be billed first, followed by your free bonus months.

If I have Kickstarter VIP on my account in the form of a 12-month pack and then one month packs as well, which ones are billed first?
    
Any 12-month pack will be billed first, followed by any lower month increments of VIP. Grouped multi-month packages will always be billed first before any singular or bonus months.

When I have a multi-month membership active, when do I receive my Crowns grant and my reward? 

You will receive your Crowns at the beginning of the month; timed to when you activated the account. For example, you receive the full 12-month grant of Crowns when you activate the membership at the start of your paid period.

Does VIP awarded during Kickstarter provide coins like the current VIP does?

Yes, VIP service is the same whether it was pre-purchased or awarded as part of Kickstarter; exactly
the same program features and benefits.

If you buy a year of VIP, are you getting 12 individual months or are you getting a year? When is it consumed?

When you purchase the 12-Month VIP pack you are getting a year (12 Months) of VIP service; the Crowns are delivered upfront at the start of the paid period and the unique monthly rewards are entitled within a few days after activation. The primary benefit of the 12-month membership for those who know they want the VIP service, it offers the largest monthly discount based on the 12-month service period.

Is there a way to deactivate VIP so it doesn’t get consumed while you are unable to play for a long time (or vacations, school)? 

No, the VIP service operates as a monthly service, the period of time chosen and purchased is not refundable. You can discontinue service at the end of a paid period.

Do Kickstarter backers get Crowns as their VIP is consumed?

Yes, the Crown grants are delivered at the beginning of each paid period.

How does the queuing priority for VIP work?

VIP members are given a weighted higher priority when waiting in any queue.
        
The 12 month VIP bundle lists 18,000 bonus crowns while 1 month of VIP lists 1499 bonus crowns. Do
you really get 12 bonus crowns from buying 12 months of VIP, or do you get 17,988 crowns -- 1499
times 12?

The 12-month VIP service includes a monthly discount off the standard VIP monthly rate and 18,000 bonus Crowns; it is a rate of Crowns specific to that pack.

Which Packs Get a Free Bonus Month of VIP, as shared in the recent VIP announcement release?

Here is the quote from the release: 
Additionally, in appreciation of our community of Backers, starting today, all Crowfall game access (bundle) packs now include one free month of the VIP membership. Best of all, Backers who have already purchased a pack (as of June 8, 2021) will all be receiving one additional month of *VIP membership added to their service at launch (including Kickstarter Packs). 

To clarify, “Crowfall game access (bundle) packs” refers to all packs that offer a bundle of services or access to something more than simply the base game. Therefore, the Crow Base Pack DOES NOT include the free bonus month of VIP.  Thanks and sorry for any confusion about this issue.
 

Is Gifting of VIP packs possible as per other account based items, packs or cosmetics? 

No, only the VIP packs can be gifted; the VIP membership service is not giftable.
 

ArtCraft Entertainment, Inc.  [Rules of Conduct]

Follow us on Twitter @CrowfallGame | Like us on Facebook

Do not meddle in the affairs of dragons, for thou are crunchy and go well with ketchup!

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11 minutes ago, ACE-Tiggs said:

How does the queuing priority for VIP work?

VIP members are given a weighted higher priority when waiting in any queue.

do i get it right : ( with a "weight" of 2 )

when a place opened, :

- if a regular wait for 39 minutes and a VIP 20, the VIP will enter
- if a regular wait for 41 minutes and a VIP 20, the regular will enter

?

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2 hours ago, ACE-Tiggs said:

Does VIP awarded during Kickstarter provide coins like the current VIP does?

Yes, VIP service is the same whether it was pre-purchased or awarded as part of Kickstarter; exactly
the same program features and benefits.

Does this apply to the Kickstarter rewards that give over 2+ years of VIP? Example 2 years gives 36,000 crowns? 

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On 6/21/2021 at 12:04 PM, ACE-Tiggs said:

If you buy a year of VIP, are you getting 12 individual months or are you getting a year? When is it consumed?

When you purchase the 12-Month VIP pack you are getting a year (12 Months) of VIP service; the Crowns are delivered upfront at the start of the paid period and the unique monthly rewards are entitled within a few days after activation. The primary benefit of the 12-month membership for those who know they want the VIP service, it offers the largest monthly discount based on the 12-month service period.

Is there a way to deactivate VIP so it doesn’t get consumed while you are unable to play for a long time (or vacations, school)? 

 

When does kickstarter VIP start? On July 6th does the switch flip on and people start losing their VIP service month by month without ever starting to play at launch? Is it you backers must start on launch or lose your benefits and tough luck for you?

EDIT: Just seen this in the information now: 

  • PROMOTIONAL VIP MEMBERSHIP MONTHS GRANTED AS PART OF THE CROWFALL KICKSTARTER PACK PROGRAM, BECOMES ACTIVE AT LAUNCH. GIFTING OF INDIVIDUAL MONTHS OF VIP SERVICE TO OTHER CROWS CAN BE DONE THROUGH YOUR CROWFALL ACCOUNT PROFILE.

This is going to create a poorly made dergs show. A lot of backers feel the game isn't ready for launch. We know it has it, it really needs population and live service. But not seeing new players finding it fun, And now one of the most lucrative parts of our backer packages starts ticking away wasted, unless we start at launch. Way to go Ace.

Edited by Navystylz
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7 minutes ago, Navystylz said:

When does kickstarter VIP start? On July 6th does the switch flip on and people start losing their VIP service month by month without ever starting to play at launch? Is it you backers must start on launch or lose your benefits and tough luck for you?

I take it that it starts the day you first login, but you cant stop or pause it once started. They cant start it and allow it to run out before the purchaser actually logs in to start playing. 

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On 6/21/2021 at 11:04 AM, ACE-Tiggs said:

Crowfall VIP offers exciting options that gives players increased access and convenience offering valuable options to suit your playstyle and lifestyle. To find out more about the features, visit Crowfall.com/vip.

Below we have provided Answers to some commonly asked Questions.

What are the VIP Options in Crowfall, in terms of packs? 

We offer a variety of membership packs, four in all, to suit every playstyle. All of the packs offer the added-value of a monthly grant of Crowns (virtual currency) which can range from 1,499 to 18,000 Crowns (included with the 12-month VIP membership) and include a monthly item reward (for the first month of VIP in July, members will receive a Gryphon Mount!) which will be updated with a new reward each subsequent month.

Are there any offers or benefits for current Crowfall Beta players? 
    
Yes, in appreciation of our community of Backers (Backers are players who have purchased a game pack pre-launch), all Crowfall game access (bundle) packs now include one free month of the VIP membership. Best of all, Backers who have already purchased a pack (as of June 8, 2021) will all be receiving one additional month of *VIP membership added to their service at launch (including Kickstarter Packs). 

What are some of the most popular benefits in the Crowfall VIP Membership?

It is hard for us to say what individual players will find most valuable, the goal was to offer a selection of features that offer diverse benefits to give players options. One benefit that we have seen create excitement is the extra slots players receive in their Campaign World bank (+100%) and their Account Vault (+100%). Check out the full list of features here: Crowfall.com/vip.

If I have Kickstarter VIP and bonus months of the VIP service, which ones are billed first?
    
Your Kickstarter VIP months will be billed first, followed by your free bonus months.

If I have Kickstarter VIP on my account in the form of a 12-month pack and then one month packs as well, which ones are billed first?
    
Any 12-month pack will be billed first, followed by any lower month increments of VIP. Grouped multi-month packages will always be billed first before any singular or bonus months.

When I have a multi-month membership active, when do I receive my Crowns grant and my reward? 

You will receive your Crowns at the beginning of the month; timed to when you activated the account. For example, you receive the full 12-month grant of Crowns when you activate the membership at the start of your paid period.

Does VIP awarded during Kickstarter provide coins like the current VIP does?

Yes, VIP service is the same whether it was pre-purchased or awarded as part of Kickstarter; exactly
the same program features and benefits.

If you buy a year of VIP, are you getting 12 individual months or are you getting a year? When is it consumed?

When you purchase the 12-Month VIP pack you are getting a year (12 Months) of VIP service; the Crowns are delivered upfront at the start of the paid period and the unique monthly rewards are entitled within a few days after activation. The primary benefit of the 12-month membership for those who know they want the VIP service, it offers the largest monthly discount based on the 12-month service period.

Is there a way to deactivate VIP so it doesn’t get consumed while you are unable to play for a long time (or vacations, school)? 

No, the VIP service operates as a monthly service, the period of time chosen and purchased is not refundable. You can discontinue service at the end of a paid period.

Do Kickstarter backers get Crowns as their VIP is consumed?

Yes, the Crown grants are delivered at the beginning of each paid period.

How does the queuing priority for VIP work?

VIP members are given a weighted higher priority when waiting in any queue.
        
The 12 month VIP bundle lists 18,000 bonus crowns while 1 month of VIP lists 1499 bonus crowns. Do
you really get 12 bonus crowns from buying 12 months of VIP, or do you get 17,988 crowns -- 1499
times 12?

The 12-month VIP service includes a monthly discount off the standard VIP monthly rate and 18,000 bonus Crowns; it is a rate of Crowns specific to that pack.
 

Since we all know the real game is played om the forums what VIP benefits do I get here? 

40 minutes ago, Andius said:

W/HoA were held up as like these mystical forces of highly skilled players with legendary theorycrafters chained to a desk in some deep dungeon holding all the arcane secrets we could use to win if only we knew them.

wiDfyPp.png

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On 6/21/2021 at 1:45 PM, CaptainSlashin said:

Does this apply to the Kickstarter rewards that give over 2+ years of VIP? Example 2 years gives 36,000 crowns? 

I have 74 months of VIP from Kickstarter? that's over 100k in Crowns... will I need to buy a subscription for the monthly crowns? 

Edited by jahlen
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2 hours ago, jahlen said:

I have 74 months of VIP from Kickstarter? that's over 100k in Crowns... will I need to buy a subscription for the monthly crowns? 

Does VIP awarded during Kickstarter provide coins like the current VIP does?

Yes, VIP service is the same whether it was pre-purchased or awarded as part of Kickstarter; exactly
the same program features and benefits.

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11 hours ago, Wrain said:

Does VIP awarded during Kickstarter provide coins like the current VIP does?

Yes, VIP service is the same whether it was pre-purchased or awarded as part of Kickstarter; exactly
the same program features and benefits.

So they are going to give me 200k crowns? 

40 minutes ago, Andius said:

W/HoA were held up as like these mystical forces of highly skilled players with legendary theorycrafters chained to a desk in some deep dungeon holding all the arcane secrets we could use to win if only we knew them.

wiDfyPp.png

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... I'd still like to have this clarified better:

 

With my Ruby Patreon Pack there comes a VIP-package.

I don't intend to start playing in July (no time mostly) and thus I don't have a need for VIP-service right now (there is no benefit on that at start even if I would start to play right after launch).

 

I don't want to have my VIP-months getting consumed for nothing starting at release day, and I purchased the package years ago, when nobody even knew, what VIP-benefits there would be - so I'd prefer to actively start my VIP-months when I feel it is worth it.

Thus I need an official statement about what action/event triggers the start of my Patreon-VIP-membership - and I hope it is not the release date, which would not feel right in so many ways...

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Addition:

Which Packs Get a Free Bonus Month of VIP, as shared in the recent VIP announcement release?

Here is the quote from the release: 
Additionally, in appreciation of our community of Backers, starting today, all Crowfall game access (bundle) packs now include one free month of the VIP membership. Best of all, Backers who have already purchased a pack (as of June 8, 2021) will all be receiving one additional month of *VIP membership added to their service at launch (including Kickstarter Packs). 

To clarify, “Crowfall game access (bundle) packs” refers to all packs that offer a bundle of services or access to something more than simply the base game. Therefore, the Crow Base Pack DOES NOT include the free bonus month of VIP.  Thanks and sorry for any confusion about this issue.

ArtCraft Entertainment, Inc.  [Rules of Conduct]

Follow us on Twitter @CrowfallGame | Like us on Facebook

Do not meddle in the affairs of dragons, for thou are crunchy and go well with ketchup!

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