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FenrisDDevil

European Publisher/release

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Will you be able to publish the game in Europe with enough funding? If so, how much funding exactly?

 

A few weeks ago you hinted that *maybe* we europeans could have the same pricing model as americans if you managed to get enough funds.


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We’ve gotten lots of questions about how Crowfall will be handled overseas so we’ll try and give the clarity we can at this early stage.


 


First the high points:


 


        Definitely:


ArtCraft will have North American Servers at a minimum


All early backers will have their rewards on and access to ArtCraft servers


In some regions, we *will* work with other companies to provide Crowfall distribution/service/support, definitely Asia


        The Uncertainties:


We have a *future stretch goal* coming to localize the Game, website and forums to the top 8 languages of early backers


We *may* have other servers for the ArtCraft service in other regions


We *may* work with other companies to provide Crowfall distribution/service/support in other regions


 


   In every case, we will give you the rewards on the U.S. servers AND WE WILL ALSO make our best efforts to to replicate those rewards on your local region provider, too.  That way, you can decide where you want to play.


 


Now for all the messy details and uncertainties involved!


 


   What are the current top 9 non-English languages we see from visitors? (not early backers, we won’t have those numbers until after the Kickstarter ends)  Note that these rankings could really change based upon which regions are backing us.


    French, German, Spanish, Portuguese, Russian, Italian, Turkish, Polish and Dutch are ranked in order after English


 


   *If* our number of early backers warrant it, we will put a server in other regions during Beta 1 testing if we don’t have a partner there yet.  It’s reasonable to think that we may get enough people to warrant a server in the EU, and/or one in Asia/Pacific region (probably Singapore), and even possibly in South America and Eastern Europe/Russia.  We’ve even had a lot of interest in the Middle East.  The international interest is unprecedented in our experience, but at this point it is hard to know now if we achieve critical mass.  Typically you need a player population in *excess of 10k people* in a region to support localized servers  over a long term period.  This is as much for critical player mass as for fiscal reasons.  


 


   We *are* talking to potential distribution/service/support partners for all regions outside of North America.  We’d love to add Europe to our ArtCraft service but it’sa multi-million dollar capital investment (money that we don’t currently have).   So we’re proceeding as if we will work with a local partner in all territories outside of North America, for now.  


 


   *Why* should ArtCraft even work with other partners?  We’ve run multiple MMO services, and seen overseas MMO’s done well (and more often done poorly).  We have learned you must have a empowered, responsive, localized, high quality service organization to service the community and thus maximize the potential of any game.  And we believe our players deserve the best possible localized service and support.  Overall service quality is our number one criteria in a partner, but there are many other relevant criteria.  It is also absolutely vital that any such partner "gets" our vision.  Under no circumstances will choose a partner that doesn't buy into the vision of Crowfall!


 


   *Ensuring* that overseas early backers can also have access on a regional service (in addition to the ArtCraft service) is our goal.  We’ll make our best efforts to ensure early backers get to replicate their rewards on any local region service.  But we need to be clear that Crowfall in other regions may be a slightly (or more) different game than it is in our North American ArtCraft service.  Different regional partners need the flexibility to maximize the potential of Crowfall in their region.  They simply won’t put their full service efforts behind games where they have limited flexibility.  Certainly pricing and monetization vary from region to region now for popular MMO’s, and we don’t expect this will be different.  Our *goal* is to ensure that players in an given region outside of ArtCraft get to *replicate* their rewards on the local provider at launch, or if there are differences, that there is an *equivalent* in reward structured offered to early backers joining these regional services.  To be clear, by "duplicate" we mean "you will get the rewards on the U.S. servers AND we will try and make sure you get a duplicate of those rewards on your local service, too."  We can't guarantee the latter, because there are too many unknowns, but we CAN guarantee the former, and providing the latter is a key goal for us, with any potential regional partner.


 


Summary of ArtCraft intent


 


We are committed to providing the best possible service for our customers, no matter where they reside.  We may have limitations in what we can do, but we are trying to be smart so that we can achieve the goals that serve you, our early backers and future players of Crowfall.


 


What can you do to help this process?


   1)      If you are outside of the North American market, you can help us get the word out about Crowfall.  The more people in the region, the more likely we can afford a regional server.


   2)      In this thread, let us know the companies that you think do a good job servicing MMOs in your region.  You’ve worked with them first-hand, so you know muchbetter than we.


   3)      Don’t tell us about the bad companies.  This thread would destroy our forums and melt down our servers.  J  The moderators will delete every negative comment.


 


Thank you for supporting Crowfall and helping us bring it to the rest of the world!



Tully Ackland

ArtCraft Entertainment, Inc. 

Follow us on Twitter @CrowfallGame | Like us on Facebook

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Will you region-lock the game or will you let us play on campaigns on different servers as well?

 

if you region-lock, do you plan on acc-transfers?

Will you offer acc-transfers, should you only start with an NA server and add other regional servers later on?

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Will you region-lock the game or will you let us play on campaigns on different servers as well?

 

if you region-lock, do you plan on acc-transfers?

Will you offer acc-transfers, should you only start with an NA server and add other regional servers later on?

 

I also would like to know, since my boyfriend and I live in different regions (NA and EU).

Being able to play together is very important for me, and region-locking would destroy that.  :(


Only those who ask questions have all the answers. Thus only the foolish remain silent.

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Thanks again for the fast response.

 

First I want to confirm that Europeans most likely don't need localizations.. 70-80% of the italians would play the game in English anyway (and the percentage can only be higher for other countries).. the rest of them doesn't prioritize translations at all. Basically I wouldn't go for localizations stretch goals, because I don't think anyone wants them anymore.

 

I am really scared about the whole concept "crowfall could be a different game in other regions". I understand Asian market is quite different from ours and it surely is bigger. Europeans and North Americans on the other side shouldn't be divided in two distinct and unconnected networks. I think for the whole concept of EK / Bands of shards to work, europeans and americans should be able to play in each other servers like a huge network.

 

I am sure a stretch goal like "European server managed by Artcraft** -- Eternal Kingdoms shared between EU/NA -- europeans and americans are free to join each others servers" would gain much more attention.

 

**Meaning you have someone hosting them and looking after them for patches/downtimes. I can't see how this isn't unprofitable.


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Guys, just FYI:

 

Most publishers are looking at new games just like every other investment. If a proposal like the one coming from ArtCraft comes with a thought through pricing structure they will first and foremost analyze if it's profitable for them.

And on the other hand, ACE is likely going to analyze BEFORE any proposals what publishers have a track record of staying (mostly) faithful to the product they are publishing and who might have the approach and ressources to best suite the proposal. In the end, it's ACE who is getting the flak this time if they'd decide on a suboptimal publisher that screws up. This means that I think it's highly unlikely that ACE is going to let the EU-market slip with an unfaithful publisher. Gordon seems like a very experienced guy and I'm sure he'll make sure that this vision (encompassing the payment structure) gets preserved.

Of course there might be differences in pricing (taxes, distribution ways and services are taking up the major share of income) but that will also be accounted for when ACE is going to decide who to team up with.

 

The successful kickstarter goes a long way proving that the risk in publishing Crowfall and the vision that spawned it is justified and will be positively received. Via kickstarter demographics they can even show that there is an actual potential for the mentioned critical consumer mass to justify publishing it in the first place, most likely localized. EDIT: And any following fundraising efforts they will go through should just strengthen the picture.

 

Regarding that: Depending on the requirements to properly localize Crowfall (mostly depending on the amount of text and the amount of voice overs... which I can't see being that much in comparison to some AAA-titles) it's actually quite easy to gather a small team to do this effectively. There are service partners out there that have developed neat software tools to faciliate a fast and systematic approach on doing localizations. So, even though these service partners also want their piece of the cake it's unlikely that the localization will be the deciding factor wether or not we'll get a proper EU version.

 

So... let's just lean back and focus on what we as the gamers actually need to think about:

How much more can I spend on the KS-Campaign to make sure that this vision becomes a reality? :D

Edited by Angier

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That's good to know and totally understandable but sadly also a very good reason for me not to back the project. No matter how much I like your vision for the game, there are just too many uncertainties (who will my local publisher be? will he change the monetization system into something horrible? how long will he keep the game running? how fast patches be delivered? will I have access to all of my pledge rewards on my local server? ...) at this point to justify pledging.

 

I will stick around to see you guys succeed and, once the game has a trustworthy EU publisher I will probably buy it. Good luck guys.

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To be honest, that is pretty much the worst way which you can go for the europe players.

 

You guys shouldn't translate the game into another language when you don't have the money at least not yet. People in the europe are going to learn english in the school and if they would like to play the game then they clearly be able to read and speak in proper english. The most important thing for us is, if you guys are going to be the publisher which looks like you won't be (a huge minus point), if we will have a server for europe (as I've read there'll be a stretch goal in the future) and if you are going to transfer the rewards to EU then (which isn't clearly stated if it will work with the new publisher).

 

Please, stop caring about the release in another language, the most important aspect is that YOU GUYS are going to be OUR EU publisher. The worst part which you can take is going to give the game to another publisher and then you'll see the EU servers being a ghost town. Stuff like that doesn't happen one time, it's pretty much all the time when another publisher got their hands on the game to make it pay2win in any aspect and will custard up the nice game. It'll be possible to handle the EU - server/game through America.

 

My concern is, please ArtCraft if you're going to read this what I clearly hope. Please, please don't search for another publisher, release the game in english and everything is fine but please don't give the game to another publisher. Set up a stretch goal $1.5M - 2M for release with EU server and you guys will be the publisher then you'll see EU throwing money on your screen and we greatly appreciate that!!

 

Please, don't destroy our dreams by a huge mistake.

Edited by Esther

t70C8a9.png     "The difference between stupidity and genius is that genius has it's limits."  - Albert Einstein

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keep the game in english and dont get a publisher which mostlikly will turn the game into a money-milking-cow-game

It will be like this anyways if someone else is going to publish the game for european community. Keep the game in english only with an eu server + ArtCraft publisher = great game.


t70C8a9.png     "The difference between stupidity and genius is that genius has it's limits."  - Albert Einstein

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   2)      In this thread, let us know the companies that you think do a good job servicing MMOs in your region.  You’ve worked with them first-hand, so you know muchbetter than we.

   3)      Don’t tell us about the bad companies.  This thread would destroy our forums and melt down our servers.  J  The moderators will delete every negative comment.

 

Thank you for supporting Crowfall and helping us bring it to the rest of the world!

 

The problem with this is that there are no good company in the EU that won't make your game a money milker/pay to win game in anyway possible.

 

Rather see the game published in the Eu by artcraft which will give us a lot better support, Better updating when updates need to come instead of half a year later and make the game globally the same.

 

Localization can be done way after the game has been released and is not mandatory to have a good game.

Edited by Sephirothbe

...obstacles do not exist to be surrendered to, but only to be broken. "***** ******"
I am not afraid of an army of lions led by a sheep; I am afraid of an army of sheep led by a lion. "Alexander the Great"

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As long as I can play the game without too much ping I'll be happy. Btw please keep Russians off the eu servers, I've never had any good experience with Russian players in any game.

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The problem with this is that there are no good company in the EU that won't make your game a money milker/pay to win game in anyway possible.

Unfortunately true, so we searching for the smallest evil. On the other hand I don't think that ACE would losing the complete control over Crowfall.

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Keep the game in English and get a server in Europe, I don't think I would want to play on the NA servers with a really high ping and really don't put Ks rewards on the NA server so EU players can't get them without a really bad ping. That would just be really bad. After reading this I am not sure I want to back anymore with all this uncertainty :(


Gives me ze Linux client

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I'd rather not have a game being localized if that would come to the expense of artcraft not being able to have their own europe servers. Most europeans do perfectly well with english. To be honest most likely i'd stick around on NA servers anyway cause i just don't want it to fall in hands of greedy publishers. 

 

So please Artcraft put Eu servers support on a high priority. I think it would be in your and our benifit. 

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In the past few days I've talked with a bunch of potential european players (I am running the biggest italian community for Crowfall on a notorious mmorpg news site) who didn't back the kickstarter because they're afraid of publishers (I personally spent 'only' 30$ for the same reasons) . You really have no idea what we've been up to the past few years.

 

Keeping in mind your UNIVERSE idea for Crowfall, you should really weigh the option of making ONE network of shards for EU and NA players. It's not like we're asking to play on the same servers (of course for ping issues we need our own).. what we're asking is the ability to move from one server to the other FREELY and without changing account/characters, the ability to share Eternal Kingdoms. Trust me you don't want to split up the communities, that has been one big reason for Darkfall failure.

 

This is only possible if Artcraft manages to publish and manage servers in Europe themselves (through the help of some european server hosters). It isn't impossible, many mmorpgs and companies did it before. If you put up a stretch goal for that, europeans backing will double at least. POSTPONE the localization instead.

Edited by fenrisddevil

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Yes, localization is completely useless in Europe in my opinion... what european gamer doesn't know English?! Even the french do, even though they'd like to pretend that they don't.


Member of The BlackHand Order

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