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TullyAckland

Forum Rules of Conduct

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Be respectful and courteous

The Crowfall forum is a safe and constructive space to discuss Crowfall video game content and related items. In order to keep this a fun place for all community members, there are a few ground rules that must be followed for all methods of communication.

 

It is okay for users to disagree with one another, but opinions must be expressed in a reasonable and polite manner. It is important to maintain an atmosphere of civility and respect, so that all voices may be heard.

 

Communicate constructively

All communication, whether between players, moderators or ArtCraft, must be constructive. Posts without constructive commentary can distract from the topic at hand, reduce the visibility of valuable communication, and discourage others from participating in the conversation.

 

Things to avoid:

  • Off-Topic Commentary: Don’t post topics or replies unrelated to a thread. Posts like these are unlikely to be seen by the intended audience and can spawn non-productive discussions, as well as split otherwise useful discussions into multiple channels.

  • Spam: Do not post communication lacking in meaningful content or posts that do not contribute directly to the conversation. People who spam post links to non-Crowfall products, or repetitive information also fall into this category.

  • Images: Posting single images or animated .gifs instead of engaging in discussion is not allowed. Images will be deleted and users may be banned for repeated offenses. Please note that using images to support your discussion is fine, as long as the images follow the forum rules (no adult content, defamation, racism, etc.).

  • Cross-posting: Don’t post the same topic or conversation repeatedly and/or across multiple threads in an attempt to gain attention for an issue. If a conversation is relevant to multiple groups, players may post a link to the main conversation in no more than two additional forums. We also discourage posting a new thread on a topic that is already being discussed, as it spreads the conversation out and makes it harder to gather the appropriate feedback.

  • Naming/Accusing: Openly accusing another player or group of misbehavior is not permitted. You may discuss the type of behavior at issue, but specifically naming individuals or groups is not appropriate. In cases of exploiting, harassment, or other violations of conduct, please use the report tool instead of engaging with the user.

  • Disrupting Official Threads: Do not post about other topics in official threads or use official threads as a platform to advance another agenda. These are created to gather feedback on specific issues or topics relevant to the Crowfall Forum.

  • Threatening Legal Action: Any player who feels the need to take legal action with regard to their experiences with Crowfall or its games should contact support@Crowfall.com directly. We do not allow such discussions to take place on the forums.

  • Advertising: Openly linking to non-gaming related subjects in threads and signatures is not permitted (with the exception of off-topic discussions). 

Do not troll or make personal attacks

Trolling and attacking others, in any form, is not allowed. Trolling is posting with the intent to provoke an emotional response from another user.

Examples include:

  • Non-constructive feedback or comments.

  • Personal attacks: Do not insult, degrade or criticize any person or group of people. Personal attacks are hurtful and destroy useful discussion. Examples of personal attacks include calling someone stupid, saying "you suck," "I wish you would die," or "you should be fired."

  • Attacks on groups: Attacking groups of people, companies, or user locations, including, but not limited to, home countries, is prohibited.

  • Intolerance/Hate: Attacks specifically regarding race, politics, religion, or sexual orientation are grounds for immediate suspension or banning.

  • Excessive Reporting of Posts: Using the report tool to draw attention to a specific cause, individual, or to bypass a forum suspension or a ban is considered trolling, particularly if used frequently for this purpose.

  • Accusing Others of Trolling: Calling someone a troll to incite someone or falsely accusing them of trolling can also be a form of trolling.

If you feel someone is behaving in a manner that violates the rules, please use the report tool on the forums. Do not engage the person exhibiting these behaviors, as this is often the very response and attention they are looking for.

 

Do not reveal account information when discussing Customer Service interactions

Due to privacy concerns, Customer Service (CS) interactions should not contain sensitive account information. If discussing CS interactions, comments must be kept constructive, civil, and should not reveal personal or account information. Additionally, if a moderator or ArtCraft representative removes the post, you will be contacted.

 

Profanity is not allowed

The use of profanity is not allowed. Please be respectful of your fellow players, and do not use this sort of language. This includes intentionally working around the word filter or partially masking profanity by substituting characters or words. The intent will still be clear.

 

Some actions can result in the immediate suspension of forum privileges

There are some actions severe enough to result in immediate temporary or permanent suspension of posting privileges without prior notification. Serious or sustained offenses may result in suspension of not only the user's forum account but game account as well.

Examples include:

  • Threats against anyone or any group.

  • Viruses, malware, worms, or Trojans.

  • Sexually explicit content.

  • Sharing personal information about ArtCraft volunteers, employees, or any other individuals.

  • Hate speech, including the degrading or vilifying of a particular race, religion, ethnic group, gender, sexual preference, or sexual identity, as well as any members of these groups.

  • Evading suspension through account hopping.

  • Impersonation of an ArtCraft employee or community member.

  • Promoting or linking to exploits, cheating programs, piracy, or any sort of illegal activity

Serious violations of these rules may result in further steps taken with your Internet Service Provider (ISP), Law Enforcement, or required authorities or agencies.

 

Abide by moderator and ArtCraft employee instructions

If you disagree with a moderator or employee's actions, do not discuss or challenge the matter in forum posts. Send an e-mail to support@Crowfall.com, and be sure to include your forum handle and game name, but NOT your password, and clearly state your concerns.

 

 

IMPORTANT: Forum content is moderated at ArtCraft’s sole discretion, and content may be modified, removed, or otherwise restricted by ArtCraft employees and/or moderators.


Tully Ackland

ArtCraft Entertainment, Inc. 

Follow us on Twitter @CrowfallGame | Like us on Facebook

[Rules of Conduct]

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