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Missing VIP that was purchased.


mystafyi
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This account purchase included 1 month of VIP that was activated on 8/8/2021, 5:34:17 PM by artcraft. The problem is this account has not logged into the game yet. I am simply asking for that 1 month of VIP that was purchased years ago. It was the main reason I purchased that package and artcraft applying that time before I even activate the game account is depriving me of my purchase.

I will email support also but would like to note this minor misspelling of email on your forum main page. " For account issues please reach out to suport@crowfall.com 

Edited by mystafyi
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  • 1 month later...

I emailed support@crowfall.com and was handled promptly!  One minor hickup.....but overall great experience in support!

 

 

Edited by sorsko
Received great support
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