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New Rules of Conduct (General Rules)

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Art+Craft Entertainment, Inc.

General Rules of Conduct for the Entire Service

The Art+Craft Entertainment, Inc. service, hereinafter "Art+Craft", may provide communication channels such as forums, private messages, communities, in-game chat/messaging, chat areas and/or any other means of players communicating with each other within the Art+Craft Service ("Communication Channels") designed to enable you to communicate with other Service users. Art+Craft has no obligation to monitor these Communication Channels, but may do so. Art+Craft also reserves the right to review materials posted to the Communication Channels, and to remove any materials, at any time, with or without notice for any reason, at its sole discretion.

 

Art+Craft may also terminate or suspend an accounts access to any Communication Channels, at any time, without prior notice, for any reason. The account will be notified of any action related to terminating or suspending access via the email associated with the account. You acknowledge that chats, postings, or materials posted by users on the Communication Channels are neither endorsed nor controlled by Art+Craft, and these communications should not be considered reviewed or approved by Art+Craft. Art+Craft will not under any circumstances be liable for any activity within Communication Channels.

 

You agree that all of your communications within the Communication Channels are public, and thus you have no expectation of privacy regarding your use of the Communication Channels. Art+Craft is not responsible for information that you choose to share on the Communication Channels or for the actions of other users.

 

You agree that your use of the Service shall be lawful and that you will comply with Art+Craft's usage rules. In accordance with the above, as an example, and not as a limitation, you agree not to use the Service in order to:

 

  • Post, upload, transmit or otherwise disseminate information that is obscene, indecent, vulgar, pornographic, sexual or otherwise objectionable.
  • Defame, libel, ridicule, mock, stalk, threaten, harass, intimidate or abuse anyone, hatefully, racially, ethnically or, in a reasonable person's view, otherwise offensive or objectionable.
  • Make real-world threats of any kind against others.
  • Use the service to discuss anything about real-world politics or religion as these topics are inherently divisive and not part of the game experience.
  • Upload, transmit or link to (or attempt to upload, transmit or link to) files or sites that contain viruses, trojan horses, worms, time bombs, bots, scripts, corrupted files or data, or any other similar software or programs that may damage the operation of the Service or other users' computers, and/or compromise the security of a computer system.
  • Violate the contractual, personal, intellectual property or other rights of any party including using, uploading, transmitting, distributing, or otherwise making available any information made available through the Service in any manner that infringes any copyright, trademark, patent, trade secret, or other right of any party (including rights of privacy or publicity).
  • Attempt to obtain passwords and/or other account-related information from other members.
  • Disrupt the flow of chat, in chat rooms (including in-game chat), with vulgar language, abusiveness, hitting the return key repeatedly or inputting large images so the screen goes by too fast to read, use of excessive shouting (all caps) in an attempt to disturb other users, “spamming” or flooding (posting repetitive text) or use of any other methods to disrupt the flow of chat in chat rooms.
  • Improperly use support channels or in-game help options to make false reports to Art+Craft.
  • impersonate, another person (including celebrities)Impersonate, indicate falsely or misleadingly that you are an Art+Craft employee or a representative of Art+Craft or any of Art+Craft’s partners or affiliates.
  • Post messages for any purpose other than personal communication and communications for playing the game, including: commercial advertising, promotional messaging, referral codes, chain letters, pyramid schemes, or other commercial activities.
  • Promote any product or service which is not directly related to or sanctioned by Art+Craft or the Crowfall Service.
  • Use, develop, distribute, or publicly inform other members of "auto" software programs, "macro" software programs or other "cheat utility" software programs or applications except as explicitly sanctioned by Art+Craft.  This includes any method or means which modifies the software code provided by Art+Craft or that interferes with and/or modifies the transmissions to and from your computer and the Art+Craft service.
  • Exploit, distribute or publicly inform other members of any game error, miscue or bug which gives an unintended advantage
  • Post or communicate any other user’s real-world personal information or likeness (including images or video) using any of the Art+Craft Services.
  • Attempt to interfere with, hack into or decipher any transmissions to or from the servers for any of the Art+Craft Services.
  • Exploit the game or any of the other Art+Craft Services, for any commercial purpose, including without limitation (a) commercial use at a cyber cafe, computer gaming center or any other commercial location-based site, without an explicit license from Art+Craft. (b ) For acquiring in-game virtual items or resources for sale outside of the game, other than as allowed by Art+Craft. Or (c ) performing in-game services in exchange for payment outside the game.
  • Post any messages to, or otherwise attempt via any of the Art+Craft Services (or otherwise) to trade or sell physical or digital Merchandise, such as characters, resources, game credits or other accrued game benefits offered by Art+Craft for real-world currencies, except where specifically allowed by Art+Craft.
  • Interfere with the ability of others to enjoy using an Art+Craft Service or take actions outside of normal game mechanics that interfere with or materially increase the cost to provide the Art+Craft Service for the enjoyment of all its users.
  • Threaten legal action of any kind against Art+Craft or discussing legal actions of any type in any Communication Channel.  Anything related to legal issues or action should be sent via email to support@artcraftent.com.
  • Violate any applicable laws or regulations, or promote or encourage any illegal activity including, but not limited to, hacking, cracking or distribution of counterfeit software, or cheats or hacks for the Service.

Gordon Walton, ArtCraft Entertainment, Inc.  [Rules of Conduct]

Follow us on Twitter @CrowfallGame | Like us on Facebook

 

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interfere with the ability of others to enjoy using an Art+Craft Service

 

This seems like a general catch-all and I hope is not used in situations of griefing, ganking, or players constantly getting their gear looted.

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This seems like a general catch-all and I hope is not used in situations of griefing, ganking, or players constantly getting their gear looted.

 

I think this applies specifically to the service in general, not what happens in game. Like logging on to the server, fourm communications, etc. I believe those things were okay in the other thread for in-game RoC

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This seems like a general catch-all and I hope is not used in situations of griefing, ganking, or players constantly getting their gear looted.

 

Covered in the exceptions granted for the in-game Rules of Conduct, we hope!


Gordon Walton, ArtCraft Entertainment, Inc.  [Rules of Conduct]

Follow us on Twitter @CrowfallGame | Like us on Facebook

 

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Short thread. Here we go:

 

1) impersonate another person (including celebrities). Seriously? If I see TaylorSwift in game, I'm just going to assume it's Hamopeche and go on about my life. So if I see someone with celebrity names in game, it's my duty to report Eminem SlaysBodies?

 

2) libel? Really? If I post in off-topic that I think Lastgirl is pregnant when I know she's not, you're going to cancel my subscription? lol. This isn't the 1800s. Libel is 90% of the internet. I'm not sure how this one is even enforceable. I don't think Britney Spears is going to sue you guys because I said she slept with Snoop Dogg.

 

3) Art+Craft may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason

Nice catch-all. Why is the "without notice" part even necessary? Bad enough you can do it because your elbow itches. Even worse that you can do it without notice. Is this something that's going to be in the ToS for the game? So just by logging in, I agree that you can snatch everything I own with no reasoning? It's like a license to unprofessional.
 

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I don't understand the reason for this:

 

" 3) Art+Craft may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason "

 

sounds like a rule from the third reich :P


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Short thread. Here we go:

 

1) impersonate another person (including celebrities). Seriously? If I see TaylorSwift in game, I'm just going to assume it's Hamopeche and go on about my life. So if I see someone with celebrity names in game, it's my duty to report Eminem SlaysBodies?

 

2) libel? Really? If I post in off-topic that I think Lastgirl is pregnant when I know she's not, you're going to cancel my subscription? lol. This isn't the 1800s. Libel is 90% of the internet. I'm not sure how this one is even enforceable. I don't think Britney Spears is going to sue you guys because I said she slept with Snoop Dogg.

 

3) Art+Craft may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason

Nice catch-all. Why is the "without notice" part even necessary? Bad enough you can do it because your elbow itches. Even worse that you can do it without notice. Is this something that's going to be in the ToS for the game? So just by logging in, I agree that you can snatch everything I own with no reasoning? It's like a license to unprofessional.

 

 

1) It's not your "duty" to report anything, with the exception that failing to report an exploit you discover may end up badly for your account if you've used it without reporting it.   We'll definitely consider your feedback on this issue though.  While problems have arisen about this in previous games, 98% of the time this is not a big issue, unless someone is actually trying to pass themselves off as the celebrity they name themselves after, or we get a copyright takedown notice (this is very rare, but I've seen it).  We'll talk about it internally, but I lean towards your position on this.

 

2) Off topic has the same ROC as the rest of the forums, so yes we don't want libel there.  It's just another way to agitate people rather than stay on topic with discussions.  In some countries libel is a much bigger deal than here in the USA also.

 

3) Yep, it is a purposeful legal catch-all.  If you think we love using this kind of power and just can't wait for our elbow to itch, then we're not the right game for you.  We offer the game in the hope you will find it engaging to play, and we want and appreciate your constructive feedback to improve the game and the service that provides it.  If you just want to play games against the company offering the game (i.e. refusing to follow the rules, constantly looking for a fight with us, taking up inordinate customer service resources, etc...), we don't want you as a customer.  It's not something new in these kind of games and services, or in fact for any business.


Gordon Walton, ArtCraft Entertainment, Inc.  [Rules of Conduct]

Follow us on Twitter @CrowfallGame | Like us on Facebook

 

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1) It's not your "duty" to report anything, with the exception that failing to report an exploit you discover may end up badly for your account if you've used it without reporting it.   We'll definitely consider your feedback on this issue though.  While problems have arisen about this in previous games, 98% of the time this is not a big issue, unless someone is actually trying to pass themselves off as the celebrity they name themselves after, or we get a copyright takedown notice (this is very rare, but I've seen it).  We'll talk about it internally, but I lean towards your position on this.

 

2) Off topic has the same ROC as the rest of the forums, so yes we don't want libel there.  It's just another way to agitate people rather than stay on topic with discussions.  In some countries libel is a much bigger deal than here in the USA also.

 

3) Yep, it is a purposeful legal catch-all.  If you think we love using this kind of power and just can't wait for our elbow to itch, then we're not the right game for you.  We offer the game in the hope you will find it engaging to play, and we want and appreciate your constructive feedback to improve the game and the service that provides it.  If you just want to play games against the company offering the game (i.e. refusing to follow the rules, constantly looking for a fight with us, taking up inordinate customer service resources, etc...), we don't want you as a customer.  It's not something new in these kind of games and services, or in fact for any business.

you are right that all game companies have these statements in their various legal documents as a CYA (legally) function and so that they wont be hamstrung by loopholes when they feel its time to let go of customers they think hurts them.

 

the difference is at what threshold you choose to use them and how loudly you crow (ha-ha) about being able to do this. everyone knows you can but maybe yall should chill out on trying to hang it like a sword of damocles over people. idk how it is today, July 30th, but before i showed back up yall were throwing around all that legal mumbo jumbo and threatening to ban people in game for words on a forum.

 

it makes yall look like one of those weepy hall monitors in middle school and its laughable at best. ive never seen a forums for a video game ran this poorly since stratics.uo.com's disaster of a community. just quietly axe people who you sincerely think hurt your brand and let the little drama come and go. well thats my advice. i hope you have a great day/evening


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I'm not too hot on my account being "terminated or suspended at any time, for any reason" from communication channels, basically meaning that if anything I post contradicts the personal opinion of anybody who is able to enforce such measures they could just cut me off within a heartbeat.

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I don't understand the reason for this:

 

" 3) Art+Craft may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason "

 

sounds like a rule from the third reich :P

 

"YOU ACKNOWLEDGE AND AGREE THAT AVENTURINE, AT ITS SOLE DISCRETION, MAY SUSPEND, MODIFY, SUSPEND OR DELETE YOUR ACCOUNT AT ANY TIME FOR ANY REASON OR FOR NO REASON WITH OR WITHOUT NOTICE TO YOU."

 

"By Riot Games.  RIOT GAMES RESERVES THE RIGHT TO SUSPEND, TERMINATE, MODIFY OR DELETE YOUR ACCOUNT AT ANY TIME FOR ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE TO YOU, AND WITH NO LIABILITY OF ANY KIND TO YOU."

 

"ACTIVISION MAY SUSPEND, TERMINATE, MODIFY, OR DELETE ANY ACCOUNT AT ANY TIME FOR ANY REASON OR FOR NO REASON, WITH OR WITHOUT NOTICE TO YOU, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW"

 

Probably that all the games we play contain this term of termination and we're just not aware of it because we got used to sign a contract without reading it entirely. One day our souls might be owned by multiple persons and we won't even know.

 

And the reason of this I guess is to discourage players to take legal actions, or to reduce the scope of those procedures, in the case that a player gets an account banned and that the company can't or don't want to give prior notice or justification.

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Just because the lawyers who wrote the clauses all went to the same school doesn't make it ethical or professional. Bet if they started canceling your kickstarter packages for no reason (to fund a company trip to Hawaii), you would care how it's written. I mean, they're not even going to share pics with you on FB, since it's without notice and all.

 

3) Yep, it is a purposeful legal catch-all.  If you think we love using this kind of power and just can't wait for our elbow to itch, then we're not the right game for you.  We offer the game in the hope you will find it engaging to play, and we want and appreciate your constructive feedback to improve the game and the service that provides it.  If you just want to play games against the company offering the game (i.e. refusing to follow the rules, constantly looking for a fight with us, taking up inordinate customer service resources, etc...), we don't want you as a customer.  It's not something new in these kind of games and services, or in fact for any business.

 

I just don't see the need for the "without notice" part. I can log in and my account is canceled and you never have to justify it.

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Just because the lawyers who wrote the clauses all went to the same school doesn't make it ethical or professional. Bet if they started canceling your kickstarter packages for no reason (to fund a company trip to Hawaii), you would care how it's written. I mean, they're not even going to share pics with you on FB, since it's without notice and all.

 

 

I just don't see the need for the "without notice" part. I can log in and my account is canceled and you never have to justify it.

 

If we would really care, we would stop playing games that have an unethical clause included in their ToS.

 

And as ethics is so subjective, it might be 100% of the MMOs.

 

But we will continue to have fun in games, because most of us prioritize fun over soft ethical considerations.

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If we would really care, we would stop playing games that have an unethical clause included in their ToS.

 

And as ethics is so subjective, it might be 100% of the MMOs.

 

But we will continue to have fun in games, because most of us prioritize fun over soft ethical considerations.

 

There you have it. Take his account first. Margeritas on Courant. I don't care if they take all your money. I just think they should have to tell you why. If I go borrow $1,000 from the bank, I'm going to have way more pages of legal than that. If I decide not to pay back the bank, then I'm going to arbitration, court, etc. ACE gets $1,000 from me and then don't even have to PM me a middle finger.

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There you have it. Take his account first. Margeritas on Courant. I don't care if they take all your money. I just think they should have to tell you why. If I go borrow $1,000 from the bank, I'm going to have way more pages of legal than that. If I decide not to pay back the bank, then I'm going to arbitration, court, etc. ACE gets $1,000 from me and then don't even have to PM me a middle finger.

 

That's only in the case where it's detrimental for the company to reveal this information to the user, which might never happen or only very rarely.

 

Companies that include this clause usually warn their users before and after they've got their account terminated, afaik.

 

A situation where I think it could be beneficial to not let the user know why his account got banned : a user who is infringing multiple rules, including some more severe like using illegal programs or trading those programs with other users. If the company tells the user why he got banned immediately, it might compromise the investigation on the individual. In this example most likely that the company would have not banned the account until they got all what is needed, but sometimes they have to ban anyway I guess.

 

Companies probably have better reasons to write those termination terms than the one I just wrote. 

Edited by courant101

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Almost sounds like a good enough reason. But "banned: cheating", just lets the user know that they're aware they're cheating. If I'm cheating, I know I'm cheating. If I get banned and I'm not running around on TaylorSwift slinging racial slurs at everyone, I have a pretty good idea why I got banned. I don't see how that's different from getting an email saying I'm banned for cheating. If me and my bros are sharing the cheats and I get banned, I'm going to tell them to ease up for a while til the storm's over. That would be a cheater's reaction regardless of notice.

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There you have it. Take his account first. Margeritas on Courant. I don't care if they take all your money. I just think they should have to tell you why. If I go borrow $1,000 from the bank, I'm going to have way more pages of legal than that. If I decide not to pay back the bank, then I'm going to arbitration, court, etc. ACE gets $1,000 from me and then don't even have to PM me a middle finger.

Don't really think that's a fair comparison. As backers we are not loaning ACE money, we are also not investors waiting for a return. We are giving them money in the hopes of them making the game. Regardless of how much we back with we don't really own anything, never will.

 

Honestly though this is in fact pretty much standard for these types of games. Doesn't mean you have to be ok with it, you can always ask for a refund and move on but again not sure what one expects to happen. Take issue with the legal speak in general then not just on how ACE applies it.

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Almost sounds like a good enough reason. But "banned: cheating", just lets the user know that they're aware they're cheating. If I'm cheating, I know I'm cheating. If I get banned and I'm not running around on TaylorSwift slinging racial slurs at everyone, I have a pretty good idea why I got banned. I don't see how that's different from getting an email saying I'm banned for cheating. If me and my bros are sharing the cheats and I get banned, I'm going to tell them to ease up for a while til the storm's over. That would be a cheater's reaction regardless of notice.

 

Yea, the example is not necessarily accurate or anything. Companies most likely have valid reasons to not reveal immediately or at all why a user has been banned in certain circumstances. This might happen only in extreme cases, and such cases may never happen in Crowfall. But if it happens, they got this term that states that they're allowed to do it at their sole discretion and without notice.

 

Legal procedures can hurt a lot so companies tend to put more than what is usually needed in ToS.

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Don't really think that's a fair comparison. As backers we are not loaning ACE money, we are also not investors waiting for a return. We are giving them money in the hopes of them making the game. Regardless of how much we back with we don't really own anything, never will.

 

Honestly though this is in fact pretty much standard for these types of games. Doesn't mean you have to be ok with it, you can always ask for a refund and move on but again not sure what one expects to happen. Take issue with the legal speak in general then not just on how ACE applies it.

It's a better comparison than saying the money is used for a service considering there is no game right now. And when there is a game, you're essentially denying someone virtual assets (like VIP tickets) that have real life value. I don't see them refunding you $900 because you have 5 years of VIP tickets that you paid $250 for.

 

And I should take issue with legal speak in general? So, instead of discussing a change at the local level where I have a forum, I need to get a team of lawyers and attack the industry as a whole. Got it.

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